• nr. 14 - December 2017

    This year, Febelfin’s leadership got a new look. Johan Thijs took on the role of President and Karel Van Eetvelt became the new CEO. The perfect opportunity for 360° to interview the two “newcomers”. The result is a conversation with lots of passion and vision about the financial sector today and – especially – tomorrow. “Digital transformation will be an even bigger challenge to the sector than the financial crisis.”

  • nr. 14 - December 2017

    Since the 1970s, Belgian banks have been developing – through efficient interbank cooperation – innovative payment services tailored to fit the needs of both individual consumers and businesses. In those days, technology was particularly designed to automate and optimise processes. Today, however, it is considered as a catalyst for innovation, as well as a major competitive asset.

  • nr. 14 - December 2017

    Belgians are creatures of habit, also when it comes to their payments. Cash is their payment instrument of choice, especially for small amounts. Belgians settle 63% of their payments in cash. The average amount of these payments is 12 euro.

  • nr. 13 - October 2017

    The Internet and the digital revolution have completely turned around how banks operate and consumers pay. This evolution also sheds new light on the security of our payment systems. How can we continue to guarantee safe payments every day and how do we stay ahead of cyber criminals? Tim Hermans (National Bank of Belgium), Niek De Taeye (B-Hive) and Kristof Browaeys (Internetbanking Security Febelfin) share their views on the subject.

  • nr. 13 - October 2017

    Safeguarding the integrity of banking networks and the trust of customers in that banks keep their assets and personal data secure has become a very demanding task in which significant amounts of money are invested. 

  • nr. 13 - October 2017

    The usage of internet banking channels has increased sharply over the past few years. In 2016, the number of online banking subscriptions amounted to no less than 11.8 million. 10 years ago, there were only 3.8 million subscriptions. Mobile banking has showed an even sharper rise. 

  • nr. 12 - June 2017

    It was the best of times, it was the worst of times. For over twelve years Michel Vermaerke stood at the helm of Febelfin as its CEO. In often stormy circumstances, he led the bank federation through the worst financial crisis since the thirties. Today, the world is in (relatively) smoother waters and Michel Vermaerke is heading for a new challenge, however not without looking back on over a decade at “his” Febelfin. “Banks play an essential role in society.”

  • nr. 12 - June 2017

    The rapid rise of digitalisation confronts the financial sector with a new reality. Today, consumers expect financial services to provide instant gratification and 24/7 availability, regardless of bank office opening hours. 

  • nr. 12 - June 2017

    Over 1 in 5 Belgian households do not know how to use online banking services. Almost one quarter of our households cannot use a debit or credit card online. Especially the elderly are less digitally aware. More than 35% of over-55s lacks the digital skills for internet banking.

  • nr. 11 - March 2017

    As a result of the European Central Bank’s (ECB) policy, we find ourselves in an unprecedented long period of low interest rates. What has been the impact on our economy? Which kind of risks are involved? Can this situation continue for much longer? These are the questions, together with many others, we have asked to four experts: Edward Roosens, Chief Economist and Executive Manager for the Federation of Enterprises in Belgium (FEB), Koen De Loose, Partner at KPMG Advisory, Leonardo Iania, Associate Professor at the UCLouvain and Geert Gielens, Chief Economist of Belfius.

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