Lifelong learning is growing in importance

The rapid rise of digitalisation confronts the financial sector with a new reality. Today, consumers expect financial services to provide instant gratification and 24/7 availability, regardless of bank office opening hours. 

The sector will have to transform itself to prepare for digitalisation. Employment is no exception to this: the number of employees in the financial sector has declined significantly in recent years.

Attracting new profiles

The decline in employment does not mean that the sector has stopped looking for new talent. However, a different kind of profile is needed in order to respond to the new reality. The sector is focussing more on data and data analysis. Risk management and compliance are gaining importance as well.

Problem solving and critical thinking as well as a healthy dose of creativity are key skills the employee of the future needs. Our educational system enables students to develop those skills, so that new graduates can help the sector reinvent itself.

Dynamic careers

One of the trump cards the financial sector can play when looking for new talent, is the opportunity of a dynamic career. During their career, staff members get the chance to develop their talent during their career. Nowadays, both employer and employee make clear commitments as to lifelong learning because this is the best way to invest in yourself and your career.


Therefore, it should be no surprise that financial institutions (individually or as a sector through e.g. Febelfin Academy) are permanently coaching and developing their people. No less than 2.7% of staff costs is invested every year in training. Each year, Febelfin Academy welcomes over 50,000 participants for almost 240 training courses and workshops.

Blended learning as future standard

What is the best approach to reach those new profiles? Are they only looking for digital solutions or do they still prefer classroom-based training? Febelfin Academy is convinced that the blended approach – combining different forms of learning such as classroom instruction and online learning – will become the new standard.

There is no such thing as the answer to digitalisation. No one knows exactly how far it will go and what kind of changes it will bring. What is clear is that it will require us to evolve constantly and to acquire new skills. Lifelong learning and investing in yourself will be a very good start.

Werner Abelshausen, Chairman @ Febelfin Academy