Driving the future of payments: 10 mega trends

Résumé: 

Gen Z consumers are surprisingly more likely than any other age group, including Baby Boomers, to visit a bank branch at least weekly, according to a new study from Accenture – reflecting the heavy cash dependence within their age cohort. The study also found that Gen Z consumers (survey respondents aged 18-21) are the most active and engaged group using mobile banking, with all other consumers preferring online banking as their primary banking channel.